Accessibility Statement for O’Keeffe’s

Updated 10/31/2019

We want everyone who visits the O’Keeffe’s website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act, 1998.

What are we doing?

To help us make the O’Keeffe’s website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the O’Keeffe’s website.

How are we doing?

We’ve reviewed our current website and determined that designing a new, more inclusive website will allow us to provide an accessible digital experience more quickly. We have hired the certified professionals at ilumino, llc to help us achieve our goal of WCAG 2.1 Level AA accessibility on the new site which we plan to launch in October, 2019.

The pages/documents that are included in their scope of work are:

The accessibility experts at ilumino, llc will conduct testing on a Windows computer using NVDA and/or JAWs and proprietary software.


There are some areas of our current website that we have learned may not be accessible or usable by everyone equally. We will address those areas in the new design which is being built to conform to the standard. If it is necessary to use applications from any 3rd parties that are not as accessible as they should be in the new design, they will be listed as exclusions in this statement. We will also contact the 3rd party providers to notify them of the issues and request remediation.

The 3rd party providers that we are aware of are:

  • Yotpo Chat

  • Yotpo Reviews

If you have any concerns about the usability of this site or find a feature that is inaccessible, please get in touch. We will make every reasonable effort to accommodate requests.

Let us know what you think

If you enjoyed using the O’Keeffe’s website, or if you had issues with any part of it, please get in touch. We'd like to hear from you in any of the following ways: